Dropshipping

Our client, a fashion company specialising in ready-to-wear clothing, was accused by several online users of engaging in dropshipping practices through reviews posted on an online review platform.

These allegations had an immediate impact on the company’s international expansion, as prospective foreign distributors became unwilling to enter into commercial relationships for the distribution and resale of its products.

The platform refused to remove the publicly available reviews, despite our client providing extensive evidence demonstrating that it worked with its own suppliers, which manufactured its clothing in accordance with detailed specifications, and that it did not engage in the dropshipping practices of which it had been accused. There were also grounds to suspect that some of the reviews may have been posted by competitors seeking to harm the company’s reputation.

The firm initiated urgent interim proceedings against the platform before the President of the Commercial Court, seeking an order requiring the immediate removal of the disputed reviews, subject to a daily penalty payment for any delay, as well as the removal of any similar reviews subsequently published on the platform.